Customer Service Representative managing Wholesale B2B inquiries for Portugal and Spain. Ensuring high customer service levels and effective communication with other departments.
PR
Hybrid Customer Care Agent, Dutch Speaking
Posted 2 months ago
About the role
- Customer Care Agent role in Bulgaria assisting Dutch-speaking customers with digital services. Addressing inquiries, troubleshooting issues, and providing excellent support while growing your career.
Responsibilities
- Act as the primary point of contact for Dutch-speaking customers.
- Help customers navigate digital services.
- Address customer inquiries and troubleshoot issues.
- Provide top-tier support to ensure a seamless customer journey.
- Communicate effectively to enhance customer satisfaction and loyalty.
- Collaborate with the team and work independently as needed.
Requirements
- Fluency in Dutch (spoken and written) is crucial. Please ensure your nationality and native language are highlighted in your C.V. and/or Cover Letter.
- Previous experience in customer service, preferably in a digital environment.
- Strong communication and interpersonal skills.
- Problem-solving mindset and a dedication to customer satisfaction.
- Ability to work collaboratively in a team and independently.
- Familiarity with various digital communication tools and platforms is a plus.
- Enthusiasm for technology and digital services.
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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