Onsite Workplace Manager

Posted 22 hours ago

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About the role

  • Workplace Manager at Paramount overseeing soft services operations in London. Focused on customer-centric solutions and developing effective relationships for workplace excellence.

Responsibilities

  • Assist with development of the EHS System, ensuring that policies and arrangements are regularly reviewed and updated to ensure legal compliance.
  • Active involvement in Paramount’s sustainability programme, supporting achievement of Carbon Net Zero by 2030 and ensuring that reporting is suitably defined and delivered.
  • Provision of internal events support and coordination, assisting with production of event management plans, catering, cleaning and H&S requirements.
  • Monitor, review and develop third party contracts for reception, concierge, helpdesk, cleaning, waste management, pest control, staff catering, hospitality, events, mail, and couriers.
  • Assist with procurement and formal competitive tendering/benchmarking of contracted services and supplies to ensure cost efficiency and best value.
  • Assist with the OPEX and CAPEX budgets for London, by parking POs, tracking spend and assisting with construction of the annual budget submission.
  • Assist with projects as required, including communication with internal stakeholders and supervision of external and internal support services, ensuring cost efficiency and timely delivery.
  • Management of offsite storage contracts, including regular reviews of inventory, retention policy compliance and destruction or disposal to ensure cost efficiency.
  • Coordinate and continuously review departmental storage requirements across the Hawley complex with a view to rationalising and making best use of real estate.
  • Manage inventory for all furniture assets and coordinate installations, including the supervision of external and internal resources.
  • Coordination of commercial kitchen equipment and servicing requirements and building maintenance scheduling.
  • Coordination of UK GRE communications across all Hawley specific platforms, plus the company intranet, including menus, emergency messaging, service updates and initiatives.
  • Mentor and develop the Workplace Coordinators, through day-to-day guidance and direction, 1:1 review sessions and continuous feedback.
  • Act as interface between UK GRE, the Productions and Studios Teams, attending regular meetings with the Studio Manager and providing support as required.
  • Liaison with UK Employee Resource Groups, attending regular meetings and actively supporting initiatives as required.
  • Assist with landlord liaison including reporting of issues and scheduling of planned maintenance works within the Landlord’s demise.
  • Maintain effective professional relationships with all UK support departments including Security, Technology, Legal, HR and Finance to fulfil job responsibilities.
  • Schedule and facilitate a quarterly Service Partners Forum to ensure effective collaboration, information sharing, problem solving and a strong ‘One Team’ ethos.

Requirements

  • Proven experience of working as part of a Facilities Management/ Real Estate team.
  • Proven experience of managing 3rd party contracts.
  • Proven experience of managing OPEX and CAPEX budgets.
  • Proven experience of managing projects.
  • Proven experience of managing direct report staff.
  • Excellent communication skills, both written and verbal.
  • Ability to build effective relationships at all levels.
  • Detail orientated, excellent prioritisation ability and strong organisation skills.
  • Flexible with the ability to work under pressure and to tight deadlines.
  • Enthusiastic but calm under pressure, with a common-sense approach.
  • Committed, reliable and capable of working well both independently and as part of a team.
  • Ability to deal with confidential information discreetly.
  • Strong interpersonal skills and good team player.
  • Highly motivated, committed and enthusiastic.
  • Creative problem-solving ability.
  • 2 years + experience in a managerial capacity.
  • Formal Facilities Management qualification such as IWFM, RICS, CPD.
  • IOSH Managing Safety or NEBOSH qualification.
  • Proficient user of MS Office, Word, Excel, PowerPoint, SAP.

Benefits

  • Attractive compensation and comprehensive benefits packages.
  • Generous paid time off.
  • Opportunities for both on-site and virtual engagement events.
  • Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.

Job title

Workplace Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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