Workplace Manager at Paramount overseeing soft services operations in London. Focused on customer-centric solutions and developing effective relationships for workplace excellence.
Responsibilities
Assist with development of the EHS System, ensuring that policies and arrangements are regularly reviewed and updated to ensure legal compliance.
Active involvement in Paramount’s sustainability programme, supporting achievement of Carbon Net Zero by 2030 and ensuring that reporting is suitably defined and delivered.
Provision of internal events support and coordination, assisting with production of event management plans, catering, cleaning and H&S requirements.
Monitor, review and develop third party contracts for reception, concierge, helpdesk, cleaning, waste management, pest control, staff catering, hospitality, events, mail, and couriers.
Assist with procurement and formal competitive tendering/benchmarking of contracted services and supplies to ensure cost efficiency and best value.
Assist with the OPEX and CAPEX budgets for London, by parking POs, tracking spend and assisting with construction of the annual budget submission.
Assist with projects as required, including communication with internal stakeholders and supervision of external and internal support services, ensuring cost efficiency and timely delivery.
Management of offsite storage contracts, including regular reviews of inventory, retention policy compliance and destruction or disposal to ensure cost efficiency.
Coordinate and continuously review departmental storage requirements across the Hawley complex with a view to rationalising and making best use of real estate.
Manage inventory for all furniture assets and coordinate installations, including the supervision of external and internal resources.
Coordination of commercial kitchen equipment and servicing requirements and building maintenance scheduling.
Coordination of UK GRE communications across all Hawley specific platforms, plus the company intranet, including menus, emergency messaging, service updates and initiatives.
Mentor and develop the Workplace Coordinators, through day-to-day guidance and direction, 1:1 review sessions and continuous feedback.
Act as interface between UK GRE, the Productions and Studios Teams, attending regular meetings with the Studio Manager and providing support as required.
Liaison with UK Employee Resource Groups, attending regular meetings and actively supporting initiatives as required.
Assist with landlord liaison including reporting of issues and scheduling of planned maintenance works within the Landlord’s demise.
Maintain effective professional relationships with all UK support departments including Security, Technology, Legal, HR and Finance to fulfil job responsibilities.
Schedule and facilitate a quarterly Service Partners Forum to ensure effective collaboration, information sharing, problem solving and a strong ‘One Team’ ethos.
Requirements
Proven experience of working as part of a Facilities Management/ Real Estate team.
Proven experience of managing 3rd party contracts.
Proven experience of managing OPEX and CAPEX budgets.
Proven experience of managing projects.
Proven experience of managing direct report staff.
Excellent communication skills, both written and verbal.
Ability to build effective relationships at all levels.
Detail orientated, excellent prioritisation ability and strong organisation skills.
Flexible with the ability to work under pressure and to tight deadlines.
Enthusiastic but calm under pressure, with a common-sense approach.
Committed, reliable and capable of working well both independently and as part of a team.
Ability to deal with confidential information discreetly.
Strong interpersonal skills and good team player.
Highly motivated, committed and enthusiastic.
Creative problem-solving ability.
2 years + experience in a managerial capacity.
Formal Facilities Management qualification such as IWFM, RICS, CPD.
IOSH Managing Safety or NEBOSH qualification.
Proficient user of MS Office, Word, Excel, PowerPoint, SAP.
Benefits
Attractive compensation and comprehensive benefits packages.
Generous paid time off.
Opportunities for both on-site and virtual engagement events.
Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
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