Professional Development Associate familiarizing with banking operations and training across various departments at NBT Bank.
About the role
- Sales excellence trainer at papernest, enhancing team performance through training and coaching. Leading initial training for new agents and optimizing sales techniques.
Responsibilities
- Liderar la formación inicial de nuevos agentes
- Detectar necesidades de mejora mediante análisis de KPIs
- Implementar sesiones de coaching para optimizar la conversión
- Crear y actualizar materiales pedagógicos y argumentarios de venta
- Colaborar con distintos departamentos para alinear formación a objetivos
Requirements
- Formación superior y experiencia previa como formador/a en televenta o Contact Center
- Excelentes habilidades de redacción
- Dominio de herramientas digitales (Suite Office/Google Workspace)
- Interpretación de KPIs
- Nivel de español (C2)
- Dominio del catalán o italiano (C1)
Benefits
- Plan de Bonos de Suscripción en Participaciones de Creadores de Empresa (BSPCE)
- Tarjeta Pluxee para gestión de nivel de imposición
- Ofertas atractivas en electricidad y gas renovable
- Seguro médico a través de Alan o Sanitas
- Desayuno saludable ofrecido cada viernes
- Acceso a formación continua adaptada a objetivos
- Oportunidades para desarrollo de carrera
- 2 días de trabajo remoto a la semana
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Professional Development Associate role involving training across various banking functions at NBT Bank. Engaging in key operations while acquiring business knowledge through structured learning experiences.
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