Retail Operations Manager overseeing day-to-day management and operational efficiency within Pandora's retail operations. Ensuring consistent operational standards across all stores in a hybrid work environment.
Responsibilities
Look after the day-to-day management, operational efficiency, and tactical execution within the retail operations framework.
Ensure consistent operational standards across all stores.
Requirements
Proven experience in retail operations management. RSM level and above.
Proficiency in analyzing data and using insights to drive operational improvements.
Strong interpersonal skills for building strategic relationships and alliances with internal & external stakeholders and collaborating cross-functionally.
Strong relationships with suppliers and vendors, ensuring timely and cost-effective procurement.
Experience in managing budgets, financial planning, and cost control.
Familiarity with key performance indicators (KPIs) and how to use them to measure and improve performance.
Ability to streamline processes and improve operational efficiencies.
Knowledge of retail management systems, inventory management software, and other relevant technologies.
Willingness to learn and implement new technologies and systems.
Understanding the importance of customer satisfaction and how to enhance the customer experience.
Efficient allocation and utilization of resources, including personnel, time, and budget.
Knowledge of relevant laws and regulations affecting retail operations, including labour laws, health and safety regulations, and industry standards.
Ability to develop and enforce company policies and procedures to ensure compliance.
Establishing and monitoring performance metrics to evaluate employee and store performance.
Implementing systems for regular feedback and performance reviews.
Ability to manage multiple projects simultaneously, ensuring they are completed on time and within budget.
Benefits
A highly competitive salary with regular salary reviews
Generous bonus scheme
Private healthcare
Choice of lunch on us, delivered to you whenever you are in the office!
Early finish Fridays (weekends with Pandora start every Friday at 3pm!)
55% employee discount
25 days annual leave (plus bank holidays)
Buy/sell holiday options
Celebrate your birthday with a day off to celebrate!
Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you’ll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more
Wellness Hub: videos to help you lead a healthy lifestyle
Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round
Recognition programme: celebrate and share achievements with the wider business
At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift
Process Operations Technician Apprentice at BASF making an impact on sustainability through crop protection products. Hands - on role involving loading/unloading and monitoring processes while pursuing academic qualifications.
Transformation Operations Manager at Grant Thornton helping organizations implement supply chain strategies. Lead major transformation initiatives with expert consulting guidance and client collaboration.
Leading global HR team supporting Total Rewards operations, focusing on data management and well - being services. Collaborating with the HR department and external vendors on complex issues.
Associate Director managing workforce operations and recruiting at Tarter Krinsky & Drogin LLP. Ensuring effective deployment and management of legal support workforce.
Jr. JFK Logistics & Operations Agent coordinating freight for live events. Collaborating with clients and vendors for successful project execution in logistics.
Deputy Director overseeing data systems and operations for Bread for the World. Leading strategic initiatives to ensure effective fundraising and programmatic efficiency.
Operations Delivery Manager at Fast Lane overseeing event and logistics management with responsibilities in scheduling, coordination, and collaboration.
Junior Logistics & Operations Agent at Rock - it Cargo coordinating domestic and international freight shipments. Collaborating with clients and vendors to ensure successful logistics operations from JFK office.
Operations Support Administrator assisting the Operations Director and supporting the operations team at Energise Energy Solutions. Handling queries and document management in a growing company.