Manager of Public Policy Operations driving policy events and outputs at CSA. Overseeing project managers and ensuring high - quality deliverables aligned with organizational strategy.
About the role
- Deputy Director overseeing data systems and operations for Bread for the World. Leading strategic initiatives to ensure effective fundraising and programmatic efficiency.
Responsibilities
- Plan, organize, and ensure the execution of Bread’s information services and systems strategy.
- Lead the Development Operations team including Senior Manager, Data & Insights, Manager, Development Operations, Gift Processing and Database Manager, and Donor Relations Coordinator.
- Manage information services budget and vendor relationships.
- Oversee data governance, reporting systems, evaluation frameworks, and platform optimization.
- Provide strategic leadership and operational oversight for all fundraising and membership analytics, ensuring accurate, decision-ready insight for revenue growth.
- Develop and oversee dashboards and reporting for mass, mid-level, major gifts, sustainers, and planned giving programs.
- Partner with the Vice President and fundraising leaders to forecast revenue, track performance against goals, and model pipeline projections.
- Ensure integrity and clarity of portfolio reporting, donor segmentation, retention tracking, and lifetime value analysis.
- Ensure regular monthly, quarterly, and annual reporting cycles are executed with accuracy and timeliness.
Requirements
- Minimum of 8 years of demonstrated information systems leadership experience in planning, implementing, and managing monitoring and evaluations systems, data governance, and software technology solutions and optimization.
- Bachelor’s degree in related field.
- Advanced degree in a related field is preferred.
- Tableau proficiency is essential, with demonstrated experience designing and maintaining interactive dashboards that translate complex data into clear, decision-ready insights for executive and fundraising leadership.
- Expert level experience with Raiser’s Edge with certification strongly preferred.
- Experience with Financial Edge, ADP, Engaging Networks, preferred.
- Knowledge of a range of vendor technology solutions; able to select and integrate the most appropriate technologies to support the business.
- Excellent written and verbal communication skills with the ability to present ideas in business-friendly and user-friendly language.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
Benefits
- Must be responsive to emails and phone calls off-site during evenings, weekends, and holidays to support time-sensitive matters on occasion when needs arise.
- Hybrid organization.
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