Customer Expert providing exceptional customer support for a global automotive brand in Tbilisi. Engaging with customers through various channels to ensure satisfaction and address inquiries.
About the role
- Operations Support Administrator assisting the Operations Director and supporting the operations team at Energise Energy Solutions. Handling queries and document management in a growing company.
Responsibilities
- Report to and assist the Operations Director
- Operational fleet support and monitoring
- Supporting all departments operations when required
- Assisting the Senior Management team
- Document all call information according to our procedures
- Client/partner data reports
- Supporting with DPI planning
- Managing the Operations Director's calendar
- Assisting all company areas where required
- Effectively dealing with any queries, handling and resolving customer complaints
Requirements
- Ability to consistently hit set deadlines
- Strong problem-solving abilities, attention to detail and reliability
- Computer Literate, I.T skills, experience with Microsoft Outlook
- Good organisational skills and the ability to multi-task
- Keen attention to detail, working accurately under pressure
- Good written and verbal communication skills
- Ability to challenge information for deadlines
Benefits
- 22 days holiday allowance + an extra day after yearly work anniversary (up to 25)
- Company pension
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Location requirements
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