Enterprise Operations IT Manager overseeing IT systems and services for HII’s Mission Technologies division. Driving operational excellence and managing a team of technical professionals.
About the role
- Operations Delivery Manager at Fast Lane overseeing event and logistics management with responsibilities in scheduling, coordination, and collaboration.
Responsibilities
- Oversee all facets of event and logistics management
- Schedule and coordinate SMEs
- Manage cancellations and customer satisfaction
- Collaborate with Services and Product Management Teams
- Upskill SMEs on new classes and product lines
- Negotiate SME rates and manage class profitability
- Liaise on new product launches
- Support Finance and Sales teams
- Fulfill Opt. Mgt. requests and create private class events
- Manage Operations Coordinators and red flag reports
- Create annual schedules with product team
- Improve CSAT, grow SME Bench, increase gross margin and team efficiency
Requirements
- Strategic Planning
- Risk Analysis
- Budget Management
- Staff Management
- Decision-Making Skills
- Problem-Solving Skills
- Strong Attention To Detail
- Communication Skills
- Organization Skills
- Time Management
- Adaptability
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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