Decision Support Analyst responsible for analytical support, reporting, and collaboration in FMCG sector in Riyadh. Analyzing data, preparing reports, and ensuring compliance to drive business performance.
About the role
- ICT-Support Engineer addressing 2nd- to 3rd-level technical support for p3b AG. Collaborating with developers and managing IT infrastructure tasks in Bern, Switzerland.
Responsibilities
- You handle incidents at 2nd- to 3rd-level support and find efficient solutions
- You analyze and resolve more complex technical issues
- You troubleshoot incidents directly via phone, remote access, or on-site
- You take care of infrastructure, servers, and networks
- You also create and maintain relevant documentation (e.g., manuals and guides)
- You manage user and permissions administration
- You work closely with developers and other key stakeholders within the company
Requirements
- Completed training in IT or equivalent professional experience
- Knowledge of Windows Server and M365/Azure
- Demonstrated professional experience in ICT support
- Category B driving license is an advantage
- German, spoken and written (C1)
- English, at least level B2
Benefits
- Flexible working models in the Bern region as well as remote/home office options
- Varied responsibilities with room for initiative and professional development
- A successful company with long-standing presence in the Swiss market
- A work environment that encourages creativity and personal responsibility
- Flexible working hours for an optimal work–life balance
- Part-time work models are possible
- Support for your professional development
- Attractive and modern working conditions
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technical Support Intern working on a Python - based ROI tool to enhance health investments. Assist in usability and documentation for global health policy support.
Junior VIP Support Analyst at Uphold providing white - glove customer service to valued clients. Collaborating with departments to resolve complex queries and uphold reputation for exceptional service.
Technical Leader for Service Desk at C&A leading support teams in Brazil. Focusing on process execution and quality improvement in a dynamic retail environment.
Application Support Analyst providing support for American Pacific Mortgage's software applications. Ensuring operational efficiency by tracking and resolving end - user issues effectively.
Summer Trainee, Technical Support role at Normet working on global spare parts operations. Ensuring technical assistance and data management for improved customer satisfaction.
Network Support Analyst handling computer - related processes and providing support to end users. Responsible for monitoring network systems and maintaining operational efficiency with local travel.
Clinical Support Analyst managing ASC and clinical applications for Surgery Partners. Responsible for system configuration, business workflow optimization, and user training in a hybrid role.
Technical Support Assistant in a software development company providing management solutions. Assisting customers with software systems and administrative tasks.
Support Technician maintaining hardware and software, installing systems, and monitoring performance. Working with a collaborative team at SONDA in Zona Sul / SP.