IT Support Technician responsible for supporting Guidepost IT systems and users. Providing technical support and ensuring security measures are met while working in a corporate setting.
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Hybrid Summer Intern – Technical Support for NTD Return on Investment (ROI) Tool
Posted 3 weeks ago
About the role
- Technical Support Intern working on a Python-based ROI tool to enhance health investments. Assist in usability and documentation for global health policy support.
Responsibilities
- Technical Architecture: Review the Python/Streamlit codebase, document dependencies, and create a 'flight manual' for how to deploy and maintain the tool.
- Usability & UX: Act as the 'first user.' Conduct testing to identify friction points and recommend interface improvements for non-technical users.
- Data Storytelling: Map global datasets (WHO, ESPEN, World Bank) to the tool and create compelling visualizations that make ROI results easy to interpret.
- Guidance Development: Author 'Quick-Start' guides and step-by-step instructions to empower country-level health teams.
- Impact Analysis: Run sample scenarios for specific countries to generate policy-relevant narratives and advocacy materials.
Requirements
- We are seeking a technically curious graduate or advanced undergraduate student in Public Health, Data Science, Health Economics, Statistics, or a related field.
- Data Proficiency: Experience with data analysis tools (Python, R, or advanced Excel).
- Visualization: Familiarity with dashboard frameworks (Streamlit is a plus, but experience with Tableau or Power BI is also great).
- Communication: The ability to translate 'tech-speak' into clear, written guidance for global partners.
Benefits
- Real-World Impact: Contribute directly to global efforts to eliminate Neglected Tropical Diseases.
- Portfolio Building: Gain tangible experience in digital tool deployment, technical documentation, and health economic modeling.
- Mentorship: Work closely with the Business Strategy Manager and global health experts at a world-renowned organization.
- Flexibility: A remote-friendly, 10-week schedule designed to fit alongside your academic goals.
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