Support Technician maintaining hardware and software, installing systems, and monitoring performance. Working with a collaborative team at SONDA in Zona Sul / SP.
Responsibilities
Monitoring backlog and SLAs
Accelerated ticket handling and resolution
Desktop and monitor maintenance
Installation and configuration of software and operating systems (Windows and Linux)
Printer maintenance
Mobile device maintenance and battery replacement
Hardware maintenance
Requirements
Knowledge of bench support, and hardware and software maintenance
Knowledge of printer maintenance
Technical education or diploma in a related field
Benefits
Flexible work arrangements, promoting balance between personal and professional life
Professional development and continuous skills growth, aligned with your interests
A collaborative, diverse and innovative environment that encourages teamwork
SONDA Academy: a learning platform designed to maximize your professional development
Hybrid work
SONDA Wellness: a program that supports personal and professional balance, offering initiatives focused on physical, mental and social well-being
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