Relationships and Growth Lead for an early - stage tech company simplifying communication workflows. Expanding institutional partnerships to enhance coordination in the support sector.
OL
Hybrid Business Performance & Growth Strategy Lead
Posted 3 months ago
About the role
- Business Performance & Growth Strategy Lead responsible for performance tracking, analytics, and growth strategy execution. Collaborating with cross-functional teams while leveraging AI and data analysis tools.
Responsibilities
- Own business performance tracking, analytics, and insight generation to drive growth decisions and execution (not a sales/quota role).
- Be open to working with AI tools to improve speed, quality, and scalability of analysis and execution.
- Key Responsibilities
- Gather, clean, transform, and analyze large business datasets for performance tracking, opportunity/problem detection, customer characteristics, and portfolio analysis.
- Define and maintain KPI frameworks (metric definitions, data sources, cadence) and ensure data quality/consistency.
- Build and maintain reports, dashboards, and light automations using SQL, Excel, and internal tools.
- Use AI tools responsibly to accelerate analysis, reporting, documentation, and workflow automation (with strong data privacy and accuracy discipline).
- Produce actionable insights and recommendations to support growth strategies and leadership decision-making.
- Evaluate business processes end-to-end, anticipate requirements, identify gaps, and develop practical solutions.
- Lead ongoing process reviews and develop optimization strategies with measurable outcomes.
- Explore new business opportunities (new products/services and new locations), including market and internal performance signals.
- Conduct diligence for new initiatives (assumptions, sizing, unit economics/ROI logic, risks, resource needs, success metrics).
- Plan, launch, and manage new products/projects within timeline; monitor performance and troubleshoot issues to achieve business plans.
- Manage cross-functional projects: develop project plans, align stakeholders, track milestones/deliverables, and ensure timely completion.
- Communicate insights, plans, and progress clearly to cross-functional teams and management.
- Perform other duties as assigned by reporting line.
Requirements
- Strong analytical thinking with ability to turn data into clear business actions.
- Comfortable working with large datasets; strong Excel skills; SQL proficiency (or strong willingness to become proficient quickly).
- Open-minded and practical about using AI tools (e.g., for analysis support, drafting, automation) while maintaining quality control.
- Experience building dashboards/reports and maintaining a performance tracking cadence.
- Solid project management skills (scope, timeline, stakeholders, risk management, delivery).
- Strong communication skills: can explain numbers, trade-offs, and recommendations to non-technical stakeholders.
- High ownership, structured problem-solving, and ability to operate cross-functionally.
- Nice to Have
- Experience in commercial analytics, revenue strategy, growth strategy, or business operations.
- Familiarity with BI tools (e.g., Looker/Power BI/Tableau) and workflow automation.
- Experience launching new products/services or opening new locations (from diligence to execution).
Benefits
- Health Insurance
- Work from home (Required to work at the office or on-site as needed for meetings, event organization, or content production.)
- Annual Leave 12 days
- Mental Health counseling sessions with psychiatrists and psychologists through ooca platform
- Social Security Insurance
- Provident Fund (condition applied)
- Annual Health check-up (condition applied)
- Special discount home loan interest with Government Housing Bank
- BYOD policy: Personal laptops less than 3 years old are eligible for 1000 THB/month subsidy (registration required)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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