Hybrid Sales Associate – Orthopaedics

at OneTrust

• Job title: Sales Associate – Orthopaedics
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Fort Walton Beach, United States

About the role

• Sales Associate supporting surgeons with clinical and product knowledge for DePuy Synthes products. Ensuring customer satisfaction through effective sales support and technical assistance.

Responsibilities

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in prescribed territory.
• Apply knowledge of sales process , product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge.
• Use product knowledge to present, demonstrate , and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
• Prepare sales reports and documents as required.
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
• Differentiate DPS’s products versus competition by providing the customer unique insights.

Requirements

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
• Minimum of 4 years of professional and/or related experience
• Recently transitioned from Active Military Duty
• The ability to work in a lab/operating room environment
• A valid driver's license issued in the United States
• The ability to travel which may include weekend and/or overnight travel
• Residence in or willingness to relocate to the posted territory
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Benefits

• Health insurance
• 401(k) matching
• Flexible working arrangements
• Professional development opportunities
• Paid time off