Account Manager overseeing clients' Property & Casualty insurance needs while managing a book of business. Collaborating with internal teams to ensure service deliverables meet client expectations.
Responsibilities
Manages and maintains assigned book of business
Serves in an advisory capacity for clients and delegates work assignments to internal service team members
Works closely with Consultants and Producers to manage the entire renewal process
Manages day-to-day client issues
Conducts needs analysis and strategy calls
Conducts regular open item/misc. calls with clients
Assists in growing the book of business through cross-sale opportunities
Builds relationships with clients and markets through proactive communications
Communicates and educates clients on latest trends, concerns and changes in the industry
Effectively and efficiently manages complex accounts and high-level service deliverables
Provides leadership within the extended service team
Checks policies against quotes for accuracy and requests changes where needed
Utilizes the Applied Epic system and the shared drive to maintain client information
Prepares insurance proposals, outlining significant terms and conditions
Requirements
3+ years’ experience in account management or in a consultative role
Prior experience in broker agency or benefit administration firm
Current P&C license (Non-resident in other states may apply)
Thorough knowledge of Property & Casualty products
Working knowledge of all Microsoft Office products
Familiarity and practical knowledge of quoting process and tools (preferred)
Bachelor’s Degree (preferred)
Experience with database applications (a plus)
Benefits
Health, wellbeing, retirement, and other financial benefits
Paid time off
Overtime pay for non-exempt employees
Robust learning and development programs
Reimbursement of job-related expenses per the company policy
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