CRM Back Office Architect to design and implement CRM solutions for a roadway system's digital transformation. Collaborate with cross - functional teams and serve as SME for CRM and Account Management solutions.
About the role
- Client Success Intern supporting digital advertising campaigns for brands in Singapore and South East Asia. Engaging in a hands-on learning experience and collaborating with local teams.
Responsibilities
- Supporting the delivery of digital advertising campaigns for some of Singapore's most recognised brands and media agencies as well as South East Asia.
- Collaborate with the South East Asia team to understand how campaigns are built, launched, optimised, and evaluated.
- Assist the Client Success team throughout the campaign lifecycle by supporting tasks related to activation, monitoring, and wrap-up.
- Help the team observe and track campaign pacing and delivery under supervision, contributing basic updates and insights.
- Support the preparation of performance summaries, reporting materials, and post-campaign insights.
- Contribute to internal processes that help the team deliver a smooth and positive client experience.
Requirements
- Curiosity, attention to detail, and a proactive approach to learning.
- Strong communication skills and an interest in supporting client-focused work.
- Comfort working with numbers and interpreting data at a basic level.
- The ability to stay organised, manage tasks, and collaborate effectively.
- A genuine interest in digital advertising, media, marketing, or technology.
- Ideally, some exposure through coursework, projects, or previous internships in marketing, media, advertising, or business (nice to have, not required).
Benefits
- A competitive compensation package
- Flexibility in working hours and location
- Comprehensive benefits coverage
- Generous holiday and leave allowance, in addition to national holidays
- A strong focus on the well-being of our team members, with access to both physical and mental health resources
- And more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Success Consultant managing National Accounts for Southern Glazer's, focusing on customer service and compliance. Building relationships and understanding digital needs of clients in beverage distribution.
CRM Specialist implementing strategies to enhance client relationships in real estate projects. Focus on optimizing sales funnel efficiency and improving client conversion rates in a dynamic growth environment.
Customer Success Executive managing customer journeys from onboarding to renewal at Hurree. Focus on driving product adoption and strategically improving customer satisfaction for their SaaS solution.
Manager leading Customer Success initiatives at Notion, boosting adoption and retention for a collaborative platform. Driving team performance while mentoring and scaling Customer Success operations.
Providing operational support as a CRM Analyst at FMU. Handling user inquiries and data management tasks in HubSpot.
Microsoft Dynamics 365 Functional Consultant at Sanlam ensuring functional integrity and configuration quality of the Dynamics 365 platform. Collaborating across teams for solution design and implementation.
Director of Customer Success at Aescape leading a team to support partner engagement and satisfaction. Overseeing operations and strategic initiatives for service delivery in wellness environments.
Berater für CRM - Prozessdesign und Netzanschluss - Optimierung bei C4 Energy in Potsdam. Projektarbeit zur Optimierung von Schnittstellen im Kundenservice.
Customer Success Manager ensuring customer engagement and success with AI solutions in agriculture. Collaborate with farmers to improve profitability using advanced tech solutions.