Account Manager handling enterprise accounts and strategic growth for human risk management solutions. Leading renewals and expansions in partnership with Customer Success and Sales teams.
About the role
- Account Manager managing customer accounts, driving retention and growth for a leading global travel data platform. Collaborating with teams to ensure customers utilize the full value of services offered.
Responsibilities
- Own and manage a defined book of mid-market customer accounts across a specific region or vertical.
- Drive strong customer retention through proactive engagement, relationship building, and value delivery.
- Deliver against Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets.
- Identify, qualify, and close growth opportunities through upselling existing products and cross-selling new product families.
- Understand customer use cases, renewal cycles, and account health to manage risks and maximise contract value.
- Collaborate with Customer Success, Solutions Consultants, and Product teams to ensure customers realise the full value of OAG’s services.
- Lead commercial negotiations and renewals with procurement and key decision-makers.
- Maintain accurate forecasting and renewal pipelines in Salesforce CRM.
- Capture customer feedback to inform product development and go-to-market strategy.
Requirements
- Experience in B2B account management or customer growth roles, ideally within SaaS, data, or subscription-based models.
- Proven ability to build relationships, deliver value, and meet commercial objectives.
- Exposure to fast-paced, collaborative environments.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Clinical Territory Manager responsible for driving sales and market adoption of medical devices at MedRhythms. Leverage clinical expertise to educate and support healthcare professionals.
Founding partnerships leader driving healthcare partnerships for patient advocacy startup. Engaging community hospitals, provider groups, and senior living communities to build referral pipelines.
Head of Account Management leading teams for cloud - based POS & E - Commerce solutions. Responsible for customer retention, growth, and strategic account management in the Berlin office.
Junior Sales/Partner Manager role in a fast - growing Social Media startup connecting Boomers with Zoomers. Develop sales skills, generate leads, and manage client relationships in a vibrant team environment.
Senior Key Account Manager at CREA managing e - commerce journey and driving brand growth. Collaborating across teams to enhance customer experience and brand portfolio in Southeast Asia.
Director at Manulife managing strategic partnerships, vendor contracting, and performance oversight. Leading vendor negotiations and relationship management ensuring alignment with business objectives.
Private Client Relationship Manager at RSC Insurance Brokerage, developing relationships with high - net - worth clients and servicing their insurance needs. Collaborating with underwriters and claims specialists to ensure seamless service.
Account Manager, Biologics driving sales for Smith+Nephew in hospitals and care centers. Focusing on relationships and product education to achieve territory sales goals.
Territory Manager driving growth and relationships for Shawgrass, a leading synthetic turf provider, across the Southeast region. Focused on outreach, partnerships, and product presentations.