Strategy & Business Operations role at Papa Community focused on improving healthcare access and outcomes. Leading strategic initiatives and operational projects for better patient outcomes.
About the role
- Operator driving customer expansions and business operations for tech startup Northslope. Enhancing value through strategic initiatives and cross-functional collaboration.
Responsibilities
- Identifying where we’re leaving money on the table and building systems to ensure we never do
- Work closely with our implementation teams, project leads, and executive stakeholders to drive customer expansions, enable strategic renewal conversations, and support pre-sales efforts through compelling value storytelling
- Help institutionalize smart habits — tracking every contract, preparing for renewals well in advance, making sure we’ve set up the right external governance structures (like Steering Committee Meetings)
- Ensure our work is consistently communicated in business value terms that resonate with decision-makers
Requirements
- 1–3 years of experience in management consulting or business operations/strategy role, ideally at a top-tier or boutique firm, with additional start-up experience as a plus
- Strong executive presence, with the ability to communicate confidently and concisely with senior stakeholders
- A knack for visual storytelling — you know how to build decks that land with business leaders and drive decisions via PowerPoint/Google Slides
- Comfort and fluency with numbers— whether it’s building simple models or helping quantify impact, you're confident working in Excel/Google Sheets
- Comfortable working in ambiguity and wearing multiple hats across pre-sales, account strategy, and internal ops
- A proactive and resourceful approach — you don’t wait to be told what to do; you anticipate needs, connect dots, and make things happen
- Curiosity and interest in the world of AI, data platforms, and transforming how organizations operate — no prior experience required, but motivation matters
- Motivated by outcomes — you take ownership, move fast, and care deeply about delivering value
- Hunger to grow — you want to stretch beyond your current skill set and contribute to a company that’s scaling fast
Benefits
- Full benefits
- All the perks you'd expect of a modern tech startup
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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