Senior Business Operations Specialist evaluating and enhancing business processes at NTT DATA. Requiring advanced skills in stakeholder management and operational efficiency.
About the role
- Business Systems Analyst responsible for gathering client requirements and supporting MyNavy HR systems. Collaborating with end users and performing process analysis for operational effectiveness.
Responsibilities
- Responsible for facilitating the process of collecting and defining client requirements.
- Works with clients to understand and define needs and develop and recommend solutions.
- Provide advice and recommendations on process best practices.
- Perform analysis on business or systems processes to identify improvements.
- Interact and communicate with end users, management, vendors and IT personnel.
- Support MyNavy HR Testing Services Support by planning and executing: Draft, maintain, analyze, integrate, and review program documentation and databases.
- Participate in requirements traceability with the developer.
- Participate in systems informal/formal Test Readiness Review (TRR) and Production Readiness Review (PRR).
- Analyze the projects Functional Requirements Document (FRD) to accurately write appropriate test cases and identify defects.
- Participate in user story grooming to ensure changes are captured in both the requirement documents and test scripts/reports.
- Prepare test data to ensure all functional scenarios are covered.
- Analyze test and evaluation plans, procedures and reports.
- Develop test plans, reports, use cases, and/or test scripts for testing and evaluating specified various pilots, projects, programs, systems, subsystems, equipment and software.
- Conduct preliminary/informal testing (initial investigation) in support of “To-Be” vs the current “As-Is”.
- Document defects, gaps, user experience and/or coordinate results to seek feedback.
Requirements
- Requires a bachelor’s degree in information technology, computer science, mathematics, statistics, business, engineering, or physical science
- Requires active SECRET Clearance
- Knowledge of Military or Navy Personnel systems, data and business rules and/or customer service operations
- Ability to work as a team member in a diverse group; ability to deal effectively with both Government and contracted workforce members
Benefits
- healthcare
- wellness
- financial
- retirement
- family support
- continuing education
- time off benefits
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