Business Operations Analyst optimizing internal processes for semiconductor solutions company. Collaborating with CCS team to manage deliverables and ensure effective information flow.
About the role
- Senior Business Operations Specialist evaluating and enhancing business processes at NTT DATA. Requiring advanced skills in stakeholder management and operational efficiency.
Responsibilities
- Manages day-to-day business operations of a business area(s)
- Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards
- Assists with the implementation of new processes, policy and procedures within a business area(s)
- Identifies ways to improve stakeholder experiences
- Interacts with various stakeholders such as vendors and other internal stakeholders to resolve queries
- Tracks and reports on business operational performance across business area(s)
- Maintains policy and procedure documents
- Manages ad hoc business operations type projects or programs
- Drives increased data quality and solves challenging operational business goals
- Spends time developing improvement plans to solve business problems
- Assists with the implementation of change management initiatives
- Creates reports to analyze operational data
- Performs any other related task as required
Requirements
- Advanced understanding of business and/or operational processes and policies
- Ability to produce a high quality of work
- Advanced communication skills, including the ability to be influential and persuasive with senior level stakeholders
- Ability to establish and maintain good working with senior level stakeholders
- High degree of accuracy and attention to detail
- Excellent planning and organization skills
- Advanced problem analysis and solving skills
- Ability to multitask and work independently
- Demonstrate high ethics and adherence to company values
- Displays good analytical and reasoning skills
- Excellent business acumen skills
- Advanced presentation and facilitation skills
- Bachelor's degree or equivalent in Business Administration or a related field
- Advanced professional experience in business operations management with a strong background in all aspects
- Advanced experience dealing with internal and external stakeholders
- Advanced experience working with business operations management control software
Benefits
- Equal Opportunity Employer
- Embraces diversity and inclusion
- Offers a robust ecosystem of innovation centers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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