Hybrid Business Operations Lead

at Rain

• Job title: Business Operations Lead
• Job type: Full Time
• Experience level: Senior
• Salary: $155,000 - $230,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, New York City, United States

About the role

• High-leverage operator at Rain driving alignment and execution of business priorities. Involves strategy and operational work within a fast-paced fintech environment.

Responsibilities

• Improve Rain’s operating cadence - evolve our planning cycles, OKRs, and business reviews so teams are aligned on goals, tradeoffs, and progress.
• Drive high-impact, cross-functional initiatives - lead projects and manage programs that span the entire team.
• Define and operationalize our metrics - partner with team leads to define Rain’s core KPIs, build a simple company scorecard, and stand up dashboards that give leaders a real-time view of how we’re doing.
• Bring structure to ambiguous problems - take fuzzy questions (“which market should we be prioritizing?”, “how can we get customers live faster?”) and turn them into clear hypotheses, analyses, and plans. Then be the driving force that makes it happen.

Requirements

• 7–10+ years of experience in Business Operations, Strategy, Consulting, Investment Banking, PE/VC, Product Management or similar high-analytical / high-ownership roles.
• Experience in fintech, payments, crypto, card programs, or financial infrastructure.
• A structured problem-solver who can break messy, cross-functional problems into clear components and a pragmatic plan.
• Able to operate at all altitudes — zooming out to work on strategy with leadership, then zooming in to get the work done. You’re eager to solve problems and no work is below you.
• An excellent communicator and program manager who can synthesize complexity into crisp narratives, drive productive meetings, and influence without formal authority.
• A strong bias-for-action operator who moves quickly, unblocks themselves, and cares about outcomes over polished docs or frameworks.
• Highly analytical and metrics-minded: comfortable in spreadsheets, dashboards, and basic SQL/BI, and more interested in the “so what” than just the numbers.
• Low-ego, collaborative, and energized by being the connective tissue of the organization.
• Nice to Have: Direct experience setting up or running a company operating system (OKRs, QBRs, planning cycles, operating reviews) or program management/transformation function.
• Comfort with SQL and modern analytics tools (dbt, Looker, Hex, or similar) and working closely with Data/Engineering.
• Prior experience as a Founder or Product Manager.
• Experience at a high-growth tech or fintech startup.

Benefits

• Unlimited time off
• Flexible working
• Easy to access benefits
• Retirement goals
• Equity plan
• Rain Cards
• Health and Wellness
• Team summits