AO
Business Operations Associate at Motorway driving operational improvements across the seller journey in a fast - paced environment. Collaborating cross - functionally for measurable business outcomes.
About the role
- Strategy & Business Operations role at Papa Community focused on improving healthcare access and outcomes. Leading strategic initiatives and operational projects for better patient outcomes.
Responsibilities
- Own special projects end-to-end: scoping, execution, stakeholder management, and reporting.
- Drive business intelligence by digging into data, conducting complex analysis around market and competitive trends, including reading extensive external research, analyzing internal and external data, and conducting interviews with subject matter experts.
- Lead end-to-end evaluations of platforms and tools the team is considering adopting - building structured scorecards, running demos, synthesizing tradeoffs, and delivering clear recommendations.
- Synthesize findings to share with senior management and relevant stakeholders to keep them abreast of any changing market trends.
- Build financial, operational and workforce models, design dashboards to track KPIs and generate insights to guide decisions.
- Use data, member feedback and operational insights to identify gaps in current systems and propose scalable solutions before they become bottlenecks.
- Create onboarding and operational infrastructure to support rapid team scaling.
Requirements
- 4+ years of experience, with 2-3 at a top-tier management consulting firm (Bain, BCG, McKinsey or equivalent) and 1-3 years of experience in healthcare
- Passionate about improving healthcare access and outcomes
Benefits
- Equity
- Medical, dental and vision insurance coverage
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- 401(k) plan with a match up to 4%
- Flexible PTO & 11 company holidays
- Parental leave and caregiver leave
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