Revenue Operations Analyst maintaining CRM data accuracy for Doctify's RevOps team. Collaborating with marketing, sales, and success teams to enhance data insights and operational efficiency.
About the role
- Revenue Operations Lead optimizing systems, data, and processes for Nitra’s go-to-market engine. Supporting Sales, Customer Success, and Marketing with analytics and operational excellence.
Responsibilities
- Own Salesforce administration, ensuring a clean, scalable, and well-governed CRM.
- Maintain lead routing, assignment rules, workflows, and automations.
- Manage and update Rules of Engagement (ROE) across Sales, SDR, and CS teams.
- Oversee territory management, including segmentation and coverage optimization.
- Process variable compensation, ensuring accuracy in payouts, quota attainment, and SPIFF tracking.
- Partner with Sales leadership on compensation mechanics and dispute resolution.
- Support Sales, SDRs, and Customer Success with data requests, pipeline insights, and process clarity.
- Build dashboards and reporting for Sales, Marketing, and CS.
- Analyze funnel performance, conversion rates, pipeline trends, and revenue forecasts.
- Provide insights to leadership to guide strategy, resourcing, and quarterly planning.
- Ensure data accuracy across lead, account, opportunity, and customer objects.
- Partner with Marketing and Product to identify bottlenecks and growth opportunities.
- Support lifecycle and campaign analytics (activation, retention, reactivation, etc.).
- Evaluate GTM experiments and measure their impact on pipeline and revenue.
- Collaborate cross-functionally to ensure smooth handoff between Sales → CS → Operations.
Requirements
- 4+ years of experience in Revenue Operations
- Salesforce Administrator Certification (required).
- Experience with variable compensation processing for Sales/CS teams.
- Strong background in territory management and GTM segmentation.
- Hands-on experience owning and updating Rules of Engagement.
- Prior experience in a high-growth startup.
Benefits
- Equity - Everyone at Nitra is an owner. When the company wins, you win.
- Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra.
- Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
- Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match.
- Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.
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