Customer Service Representative handling customer inquiries and managing contracts and quotes in a growing transportation solutions company.
Responsibilities
Communicate with customers on all required correspondence on quotes, purchase orders, contracts, RMA, and technical request.
Develop and recommend customer sales and margin strategies that encompass our business goals and objectives such as offering alternate products to customer (if applicable), and request for cross reference information.
Provide pricing and availability on all daily quotes.
Provide customer support when a Coach Down situation is identified; ensure parts are expedited and that all avenues are explored so that the customer receives parts as soon as possible.
Obtain daily quote and contract approvals and award information from customers.
Review open sales order reports weekly and review upcoming orders and all past due orders; expediting orders with purchasing/manufacturing that are past due.
Requirements
High School Diploma/GED.
Knowledge of Oracle systems/processes, Bills of Materials, basic knowledge of transit vehicles and systems.
Proficient in Microsoft Office, Excel.
Analytical skills.
Strong communication and organizational skills.
Benefits
**WHY JOIN OUR TEAM: **
Competitive Wages.
A continuous learning environment.
Ability to advance your career with a growing company.
Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
Drive business development within the Sports unit by securing the best brands, stock and prices. Act as the primary partner contact and work cross - functionally to ensure partner satisfaction and long - term account success.
Relationship Manager Intern in Agriculture delivering tailored financial solutions and enhancing client relationships at Canada's largest bank. Collaborating through sales tools and continuous improvement strategies.
Key Partner Executive Intern at Safe - Guard assisting with data - driven initiatives. Collaborating with teams on projects to strengthen relationships with national retail partners.
Support Client Director in delivery and manage team capabilities for timely execution. Collaborate internally and externally to drive innovative solutions for clients and Dentsu.
Operations Manager for AWS Private Pricing Agreements in a leading technology company. Collaborating with vendors and teams to ensure operational excellence and insight reporting.
Oncology Account Manager managing territory in Nashville for GSK, building partnerships with oncology care teams and driving patient access initiatives.
Territory Manager responsible for sales and customer support in New England for Stryker's Neurovascular division. Driving market development and managing key customer relationships.
Senior Accountant & Investor Relations Manager leading financial reporting and shareholder communications. Collaborating with executives to uphold compliance and support financial performance updates.
Individual Health Account Manager at NFP managing individual client accounts and relationships with carriers. Responsible for client servicing, policy management, and effective communication.