Individual Health Account Manager at NFP managing individual client accounts and relationships with carriers. Responsible for client servicing, policy management, and effective communication.
Responsibilities
Proactively works to develop relationships with carriers and client contacts
Prepare and send the proposals to clients from multiple software programs
Takes the lead with clients and carriers to sale and service policies including their status and verification
First line of answering billing questions from clients and insurance company personnel with assistance from Accounting Dept. when necessary.
Requirements
Must maintain a current Health and Life Insurance License
Must certify and recertify with the ACA markets (Fed or State)
More than 2 years’ client service and/or industry and product line experience.
Highly organized with excellent verbal and written communication skills.
Intermediate level of experience in Microsoft Office products, specifically Word, Excel and Outlook as well as Windows
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