Account Manager leading Google Marketing Platform client onboarding and support for Jellyfish. Collaborating with various teams to drive client success and ensure platform adoption.
Responsibilities
Be the primary account lead for a portfolio of GMP clients, managing relationships and ensuring platform adoption.
Guide clients through onboarding, implementation, and best practices for maximizing GMP capabilities.
Collaborate with cross-functional teams, including Sales, Technical Support, and Product, to deliver a seamless client experience.
Educate clients on new features, tools, and strategies to enhance their digital marketing performance.
Monitor account performance, troubleshoot issues, and proactively address client needs.
Support renewal and expansion efforts by identifying growth opportunities and ensuring continued client engagement.
Requirements
4 Years of experience in Partnerships, Growth or similar role.
Experienced in client Relationship Management
Understanding of ad tech, analytics, and digital marketing strategies.
Experience managing multiple accounts and coordinate with internal partners.
Ability to analyze data and provide actionable insights for optimization.
Strong verbal and written communication skills for presenting solutions.
Proactive approach to addressing client challenges.
Benefits
You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.
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