Customer Service Specialist providing B2B support for dealers in Denmark, Sweden, and Norway at Parts Europe. Primary responsibilities include order management and customer relationship building.
About the role
- Customer Service Manager at Nexi, leading a contact center team in Poland. Driving excellent customer service and managing operations for digital payments company.
Responsibilities
- You’ll be powering our service offering to our customers
- As Customer Service Manager you’ll join an open and sharing community with highly skilled colleagues
- You will be leading our Contact Centre backoffice services in Poland
- You will be leading a large team of 25 - 30 highly skilled and professional backoffice employees
- We expect our new manager for Poland to share our passion for outstanding customer service
- In this role, you will be reporting directly to our Vice President for Customer and Fraud Operations
Requirements
- Relevant education and extensive experience within customer service, especially the contact center environment
- Proven and strong track record of leading large contact center teams
- Strong understanding of the dynamics of a contact center and the 24/7 working environment
- Excellent analytical skills and ability to lead through numbers
- Excellent leadership and people management skills
- Excellent communication skills in Polish, German and English, verbal and written
Benefits
- Attractive salary and a competitive benefits package to reward your expertise and contributions
- Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
- Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
- Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Care Specialist supporting Spanish market at bsport, providing exceptional support through Intercom and email. Collaborating with teams to enhance customer experience and resolving inquiries professionally.
Sales Support Representative at Ferguson assisting customers with product solutions and delivering top - notch service. Collaborating with sales and internal teams to ensure customer satisfaction and efficiency in processes.
Customer Service Advisor handling inquiries for General Insurance. Supporting customers through phone and email in a part - time hybrid role.
Customer Service Analyst providing support to customers in order processing and digital access. Collaborating with teams to ensure timely resolutions and a seamless customer experience.
Customer Support Executive responsible for helping customers with fraud prevention and money laundering solutions. Engaging with clients and assisting with inquiries in a dynamic startup environment.
Customer Care Representative for Global Furniture Group addressing customer inquiries via email and phone. Support operations for dealers and territory managers in a fast paced environment.
Customer Service Representative at Hamilton Health Center serving as the primary contact for patient access. Scheduling appointments, verifying information, and maintaining high accuracy in patient data management.
Process Analyst optimizing end - to - end customer care processes at Tenpo, Chile's first Neobank. Analyzing and redesigning workflows to enhance efficiency and customer experience.
Providing efficient Level 2 remote support to maintain IT services for clients at Corsica. Resolving complex issues with strong technical knowledge and communication skills.