Senior Client Partnership Manager at NewtonX, driving commercial growth and client relationships through strategic sales and operational excellence.
Responsibilities
Own a strategic client book with full revenue ownership, identifying upselling and cross selling opportunities in existing client relationships.
Identify new accounts aligned with our value proposition and successfully onboard and grow our collaboration with them.
Develop strategic account plans to increase our footprint within client organizations based on your industry, research, and commercial expertise.
Understand client needs and challenges, and own client relationships (ranging from Manager-level to C-Suite) to ensure continued engagement, success, and retention.
Act as the quarterback of the client account by leveraging cross-functional relationships with NewtonX teams to bring the best of NewtonX to clients – e.g., Marketing leadership to get the best content into the hands of clients, Product to help clients best utilize our proprietary platforms and tools.
Manage end-to-end proposal process for contracts from $10k to $500k from intake to research methodology design and pricing.
Utilize research expertise to design innovative and comprehensive proposals that meet client research needs.
Help to design and develop scalable processes and tools that make the team more effective and efficient.
Requirements
7+ years of experience in an account or project management role in the market research industry.
4+ years of experience leading client relationships.
Demonstrated executive presence and business acumen; excellent verbal and written communication skills.
Top-notch organizational skills and attention to detail.
Strong sense of ownership to independently drive high quality deliverables and outputs.
Natural curiosity and a desire to learn and be coached.
Ability to thrive in a fast-paced, entrepreneurial environment.
Benefits
Career advancement and training opportunities.
Excellent medical, dental, and vision insurance.
401k match with immediate vesting.
Health savings/flexible savings account, and pre-tax commuter benefits.
Paid time off: vacation, holidays, sick, and parental leave.
A diverse, collaborative, and positive culture where we invest in and celebrate each other's success.
Good vibes (happy hours, team projects, and retreats)
Job title
Senior Client Partnerships Manager, Market Research Partnerships
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