Account Manager handling enterprise accounts and strategic growth for human risk management solutions. Leading renewals and expansions in partnership with Customer Success and Sales teams.
About the role
- Senior Client Partnerships Associate focused on executing commercial strategies and developing relationships with Fortune 500 clients at a B2B market research firm. Collaborating with cross-functional teams to drive project success.
Responsibilities
- Collaborate with Client Partnership Managers to develop and execute commercial strategy for your industry vertical (e.g., Technology, Financial Services, Consulting).
- Create top quality proposals for client request for proposals (RFPs) that showcase NewtonX’s offerings, products, and methodologies.
- Structure and provide quotes for contracts and projects from $10K to $500K+ by utilizing NewtonX technology to turn client request for quotes (RFQs) into actionable project plans.
- Dynamically price projects based on client requests.
- Develop strong client relationships to ensure continued engagement, success, and retention.
- Understand client needs/challenges, be the client advocate and help solve problems for clients.
- Identify upselling and cross selling opportunities in existing client relationships.
- Collaborate cross-functionally with sales leadership to forecast, maintain KPIs, and support relationship management, and plan and kick off research engagements.
Requirements
- Have a bachelor’s degree or greater in relevant field of study.
- 1 – 3 years of professional work experience.
- You love challenging the status quo.
- You enjoy working in a fast-paced, fast-changing environment.
- You quickly grasp client challenges and come-up with creative solutions.
- You communicate clearly, professionally and confidently, and write articulately and concisely.
- You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in retail in Thailand).
- You enjoy working independently and can work under pressure.
- Smart, quick, thoughtful and resourceful problem solver.
- You’re not afraid to pick up the phone and enjoy talking to people!
- A strong client service orientation and a can-do attitude to deliver great service.
Benefits
- Excellent medical, dental, and vision insurance.
- 401k match with immediate vesting.
- Health savings/flexible savings account, and pre-tax commuter benefits.
- Paid time off: vacation, holidays, sick, and parental leave.
- A diverse, collaborative, and positive culture where we invest in and celebrate each other’s success.
- Good vibes (happy hours, team projects, and retreats).
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