Product Manager driving commerce growth strategies for Netflix in underperforming markets. Collaborating with cross-functional teams to optimize user acquisition and engagement through innovative messaging.
Responsibilities
Build a strategic off-service and commerce messaging roadmap, while taking product concepts from idea through validation, shipping, measurement, and iteration.
Lead a team of stunning colleagues across design, engineering, consumer insights, and data science to deliver outstanding products to our customers.
Build business cases and measure the impact of your product innovation, with your data science partners.
Author strategy memos and presentations and represent your team’s work to senior executives.
Deeply understand and socialize the evolving needs of our customers, with your consumer insights and design partners.
Set the product roadmap with a focus on enhancing off-service acquisition and engagement, particularly through external channels and messaging platforms.
Develop and optimize modular, scalable, and efficient off-service flows (e.g., from social platforms to in-app, email, push notifications, remarketing journeys) that connect users from destinations such as Google, GenAI services, social platforms and other third-party platforms.
Identify and prioritize underperforming markets for targeted acquisition efforts, developing persuasion levers and experiences to drive growth.
Leverage experimentation and A/B testing to optimize messaging effectiveness across different customer segments, channels, and regions in partnership with Algo PMs.
Collaborate cross-functionally with marketing, Live, Games, regional, and partnerships teams to improve ROAS and maximize acquisition impact through landing page development.
Own key product decisions in your area, from roadmap definition to rollout strategy.
Drive initiatives through the entire product development lifecycle, including hypothesis development, design, consumer insights research, testing, productization, and iteration.
Requirements
5+ years of product management experience with a proven record of prioritizing and successfully launching impactful products or platforms.
Preferred experience includes working on product strategy and testing for commerce or growth initiatives, particularly for international markets (outside the US).
Experience with growth, acquisition, monetization, lifecycle optimization, plans, in a direct-to-consumer business, preferably with global scope where the consumer is paying for the service.
Understanding of Google search, SEO, social platform deep linking, and off-service user acquisition, with experience driving engagement from external platforms into owned channels.
Strategic thinking with a healthy blend of deep technical knowledge with customer-focused mindset and empathy.
Ability to inspire, motivate and lead a cross-functional team - your ability to build strong relationships is critical to success.
Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why’.
Excellent verbal and written communication skills - you will write and speak a lot!
Comfortable using data to inform priorities and evaluate impact of initiatives.
Strong instincts for outstanding customer experience.
Embodiment of the Netflix real values while also bringing a new perspective to improve our culture.
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