Application Support SME responsible for business analysis and troubleshooting for integration platforms at Inchcape Shipping Services. Leading the application support team and collaborating with business stakeholders.
About the role
- Business Analyst role focused on defining and realizing solutions for stakeholders with a vibrant team. Supporting analysis, documentation, and stakeholder management in a technology-driven environment.
Responsibilities
- Supporting the analysis of complex cross franchise and pan bank requirements
- Capturing, validating and documenting business and system requirements
- Building, managing and maintaining positive working relationships with stakeholders and third party suppliers
- Creating and maintaining documentation
- Supporting controls and quality assurance for key stakeholders and suppliers
- Identifying and supporting cut-over and implementation tasks
- Tracing and linking business requirements to future state design
- Creating and executing test scenarios and test scripts to validate solution design
- Facilitating user acceptance testing and supporting business users
Requirements
- Appropriate business analyst certification (BAX, CPRE, CBAP)
- Analytical mindset
- Strong organisational skills
- Ability to prioritise work
- Experience of applying business analysis tools and techniques
- Background in technology or IT function
- Strong stakeholder management skills
Benefits
- Development opportunities
- Great chance to advance your career
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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