Hybrid Client Success Manager – RCM Healthcare

at nimble solutions

• Job title: Client Success Manager – RCM Healthcare
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Client Success Manager overseeing revenue cycle management for healthcare clients while working remotely. Engaging clients and ensuring the quality of service and account performance.

Responsibilities

• Serve as the primary point of contact for assigned clients and respond to inquiries
• Engage in regular client interaction via e-mail, calls, and in-person visits
• Interface with client service staff to ensure preparation and accuracy of client deliverables
• Proactively identify potential client performance problems and implement solutions
• Monitor and report on billing effectiveness/cash flow
• Remain current on payment trends and coding
• Generate client standard and ad hoc reports

Requirements

• Solid background in all aspects of physician revenue cycle management
• At least two years in accounts receivable, coding, or payer contracting
• ASC billing experience preferred
• Proficient knowledge of third-party billing and claims processing procedures
• Strong analytical and critical thinking skills
• Strong communication skills, verbal and written
• Ability to work independently; must be proactive
• Proven client relationship skills

Benefits

• Work remotely (with occasional commutes to the Atlanta area)
• Opportunities to work closely with Executive leadership
• Exposure to a high-growth end market