Hybrid Junior People Operations

at My Favourite Spot

• Job title: Junior People Operations
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Vila Nova de Gaia, Portugal

About the role

• Junior People Operations responsible for administrative HR tasks and maintaining employee records at iCliGo. Ensuring compliance and supporting payroll activities within the HR department.

Responsibilities

• As a Junior People Operations, you will be the first point of contact for administrative and operational HR-related matters for employees and partners.
• Ensure the efficient execution of internal processes and support the day-to-day functioning of the Human Resources department.
• Maintain accurate people data, ensure compliance with internal policies and labor regulations, and support payroll activities.
• Support the People Operations team in maintaining and updating operational guidelines and internal procedures.
• Proactively identify opportunities for process improvement.
• Organize, maintain, and ensure the accuracy of employee records and personnel documentation.
• Update and manage internal HR databases (e.g., vacation balances, absences, and leaves of absence).
• Prepare HR documentation, including employment contracts, contract amendments, and other materials related to new hires and employee lifecycle events.
• Support communication and coordination with external partners, such as insurance providers and other HR vendors.
• Assist with payroll processing by ensuring HR systems are updated with all relevant employee information (e.g., sick leave, parental leave, unpaid leave).
• Support ticket management on our service desk.
• Provide administrative support across recruitment and onboarding processes, ensuring a smooth experience for new hires.

Requirements

• Degree in Human Resources, Management, Business Administration, or a related field.
• At least 1 year of professional experience in People Operations, Human Resources Administration, or similar roles.
• Good working knowledge of Microsoft Office tools (Excel, Word, PowerPoint).
• Experience with Human Resources management software, Primavera, is a plus.
• Knowledge of labour/labor legislation and HR administrative practices.
• Strong attention to detail, sense of responsibility, and commitment to confidentiality.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities.
• Proactive mindset with the ability to suggest improvements and support continuous process optimization.
• Ability to adapt to dynamic, fast-paced, and multitasking environments.
• Excellent written and verbal communication skills in Portuguese and English.

Benefits

• Competitive salary based on experience and expertise.
• Annual performance-based bonus.
• AdvanceCare health insurance.
• 24 days of annual leave (including your birthday off).
• Hybrid working model.
• Travel perks at net rates.