Account Manager handling enterprise accounts and strategic growth for human risk management solutions. Leading renewals and expansions in partnership with Customer Success and Sales teams.
About the role
- Territory Account Manager responsible for managing strategic customer relationships in the Netherlands. Driving new business growth with Mitel's Unified Communications and Customer Experience solutions.
Responsibilities
- Develop and execute a successful new business strategy targeting new logo acquisition in the Midsize and Large Enterprise space within the Dutch market.
- Build and maintain a strong sales pipeline to ensure consistent achievement of revenue targets.
- Proactively identify, qualify, and close complex Unified Communications (UC) and Customer Experience (CX) opportunities, involving hardware, software, services, and subscription models.
- Collaborate closely with channel partners and distributors to jointly develop sales strategies and deliver customer solutions in line with our GTM model.
- Work alongside Pre-Sales Engineering and Operations teams to develop tailored solutions and ensure high levels of customer satisfaction.
- Deliver compelling proposals and presentations to C-level stakeholders, clearly articulating business value and technical advantages.
- Maintain up-to-date, accurate records of opportunities, activities, and forecasts in Salesforce, ensuring full visibility across the organization.
Requirements
- Fluent in Dutch and English communication skills.
- Proven experience in new business development and solution selling to C-level executives, ideally in the Unified Communications or Customer Experience sectors.
- Strong background in selling complex solutions, including Unified Communications, Customer Experience, VoIP applications, and Professional Services.
- Solid understanding of IP/SIP telephony architecture and data networking principles.
- Demonstrated ability to build and maintain senior-level customer relationships and close high-value deals.
- Experience working within an indirect sales model and collaborating with channel partners and distributors.
- Excellent presentation and communication skills, with the ability to simplify complex solutions for diverse audiences.
- Self-starter mindset with the discipline to work independently in a hybrid setting and manage time effectively.
- Proficiency in Microsoft Office and Salesforce.com for daily operations, reporting, and pipeline management.
- Willingness to travel 50% or more, depending on business needs, across the Netherlands.
- Collaborative and adaptable, capable of working as part of a wider Benelux regional team and contributing to shared goals.
Benefits
- Opportunity to work with leading-edge technology
- Engage with top-tier customers
- Collaborate with experienced colleagues and trusted channel partners
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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