Sales leader for Secure Digital Operations in the Americas. Leading a high - performing team to drive digital transformation and consulting with C - suite clients.
About the role
- Operations Analyst focused on continuous improvement and process automation in a fintech company. Supporting teams with data analysis and strategic recommendations for operational efficiency.
Responsibilities
- Identify problems, risks and opportunities and communicate them in a structured manner to relevant stakeholders;
- Develop action plans, monitor their execution and ensure that responsible parties/stakeholders follow the directions;
- Serve as the focal point for the Operations team, providing support for technical questions, analyses, data interpretation and process automation;
- Collaborate with Product, Data and Technology teams to advance process automation and develop new solutions;
- Produce analyses, studies and strategic recommendations in partnership with management to support decision-making;
- Track, update and interpret the area’s key metrics, ensuring visibility and accuracy;
- Contribute to other activities related to the role, always focusing on efficiency and continuous improvement.
Requirements
- Experience in Operations with a focus on continuous improvement and process automation in credit products or SaaS technology;
- Experience with agile methodologies and continuous improvement practices;
- Ability to develop thorough studies, reports and analyses;
- Strong command of operational indicators, performance metrics, KPIs and OKRs;
- Intermediate SQL;
- Intermediate Python for data and process automation;
- Data visualization tools (Superset, Metabase, Tableau);
- Clear and collaborative communication with strong cross-team coordination;
- Advanced analytical skills with the ability to turn data into actionable insights;
- Problem-solving orientation and structured decision-making skills;
- Adaptability and quick learning in dynamic environments;
- Interest in artificial intelligence applied to processes and productivity.
Benefits
- Hybrid (Fortaleza/CE metropolitan area and São Paulo/SP).
- Other regions: Remote.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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