Audience Operations Intern at Bombora working with custom data audiences and collaborating with clients on advertising initiatives. Engaging with Fortune 500 companies and advertising agencies globally.
About the role
- Operations Analyst responsible for delivering accurate post-settlement wire investigations support. Analyzing and resolving issues within financial lives at Bank of America.
Responsibilities
- Analyze the day-to-day issues, researching, and providing resolution for various issues identified within a business unit
- Support defined procedures, routine analytics, and creating reports and completing exception processing
- Execute end‑to‑end handling of post‑settlement wire investigations, including research, analysis, and resolution of payment issues
- Communicate professionally and effectively with internal stakeholders
- Analyze payment data, wire messages, and transaction flows to identify root causes and determine appropriate corrective actions
- Maintain accurate, complete, and audit‑ready case documentation
- Contribute to continuous improvement initiatives
Requirements
- 2+ years of experience working with wire payment flows and message types (e.g., SWIFT)
- Strong written and verbal communication skills
- Proven ability to manage a high‑volume workload, prioritize competing deadlines, and deliver consistent results within defined SLAs
- Strong attention to detail, sound judgment, and analytical skills in an investigations or operations environment
- Demonstrated ability to take ownership of cases from initiation through resolution
- Experience with GIN and WTX applications (preferred)
- Prior experience in wire investigations or payment operations (1+ years preferred)
- Familiarity with regulatory expectations related to payment investigations and operational risk management
Benefits
- Committed to being an inclusive workplace
- Attracting and developing exceptional talent
- Supporting teammates’ physical, emotional, and financial wellness
- Recognizing and rewarding performance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Operations Lead on Perception Data Labeling at Zoox. Collaborating with cross - functional teams to deliver quality training data for AI models.
Director managing regional operations for CBIZ, overseeing financial execution and client service strategies. Collaborating with leadership to drive growth and operational effectiveness.
Energy Manager at Octopus Energy assisting customers through phone and email inquiries. Roles focus on resolution and responsibility for customer energy queries.
Pharmacy Technician Trainer providing educational support and training for pharmacy students and interns. Working in a premier health system in Central Massachusetts to enhance Pharmacy Technician skills.
Anaplan COE Functional Analyst managing financial systems at CVS Health. Collaborating across teams and ensuring governance standards while driving measurable results.
Manager, Clinical Science (Neuropsychiatry) managing study execution and collaboration with cross - functional teams at Johnson & Johnson. Ensuring compliance and quality in clinical trial protocols and reporting.
Head of Operations for FNBO's Wealth Division, overseeing operational excellence and transformation. Managing cross - functional teams to deliver exceptional client experiences and regulatory compliance.
Barista preparing and serving beverages and food at a specialty coffee shop. Delivering exceptional customer service and maintaining high standards of product knowledge.
Intern providing support in data entry and document logging for misroute cases at Teleport. Role focused on accuracy and supporting logistics operations in Southeast Asia.