Endoscopy Clinical Research Program Manager managing clinical strategy for Capsule Endoscopy portfolio. Collaborating across the organization to drive market adoption for innovative therapeutic solutions.
Responsibilities
Provide subject matter expertise to guide evidence-based targeting of the appropriate patient population, clinician, and disease state for MDT therapies.
Strategically influences potential product development and product roadmaps through providing medical / scientific input.
Develops, implements, and oversees integrated CRMS strategy for assigned product portfolios aligned with the strategic goals of the business to enable market access and product adoption.
May be involved in early clinical study development and statistical planning.
Provides scientific input for evidence generation including sponsored research, ERPs, Scientific Services, Collaborative Research and Alternative Data Source projects.
Utilizes advanced subject matter expertise to provide medical / scientific input to various functions to facilitate insightful decision-making and enable achievement of business objectives.
Serves as point of contact, subject matter expert, and liaison for Global and Regional level cross functional groups.
Uses program management and influence skills with cross-functional partners to work towards common goals and drive execution of the CRMS strategy.
Provides input into clinical evidence documents to ensure alignment with overall business strategy, including Protocols, Clinical Study Reports, EUMDR documentation, External Research Proposals (ERPs).
Tracks and leverages latest literature, regulations, clinical trends, and guidance to inform evidence strategies.
Collaborates with key internal and external global/regional stakeholders to develop medical evidence reports, lead cross-functional gap analyses, determine geographic evidence prioritizations, and create future evidence strategy proposals.
Creates, reviews and provides input on content, including internal and external medical education materials, key product messages and claims, promotional materials, new or existing literature and collateral, ensuring scientific validity and accuracy.
Packages and disseminates medical and scientific information for both internal and external clients stakeholders.
Provides evidence trainings and updates to the field team.
Understands and effectively communicates current published medical / scientific knowledge.
Compiles, analyzes, and summarizes data from a variety of sources as needed, and synthesizes complex data and information into succinct messages.
Collaborates with R&D and Regulatory Affairs to review and approve device risk file documentation and provides medical / scientific expertise during interactions with regulatory bodies.
Conducts scientific literature review for regulatory compliance purposes.
Supports creation and maintenance of claim matrices to ensure accuracy and alignment with current evidence base.
Requirements
Bachelor’s degree required
Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.
Experience creating Clinical Studies
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Head of Customer Success leading a team in B2B customer success within cultural heritage SaaS. Focused on strategic customer outcomes and operational excellence, driving retention and satisfaction.
Customer Success Manager II at RapidScale driving customer relationships and managing cloud service performance for technology solutions. Advocating for customer success and addressing their needs proactively.
Senior Customer Success Manager focusing on client migrations and onboarding at S&P Global. Lead customer engagement and relationships across global strategic accounts.
Lead the Delivery & Customer Success team at Optiml, ensuring client value through complex software implementations and efficient operations. Executive collaboration for enterprise clients in real estate and energy.
Customer Success Manager serving as primary contact for eye care practitioners. Overseeing onboarding, training, and technical support while ensuring customer satisfaction with WAVE’s software.
Customer Success Specialist coordinating customer journeys and resolving issues for European clients. Engaging with technical teams to support CSMs in customer success initiatives.
Customer Success Team Lead maximizing customer engagement and operational effectiveness on Clutch's platform. Overseeing customer retention strategies and mentoring team members in a hybrid work environment.
Customer Success Representative providing support for French and English speaking users. Guiding users through the platform and resolving issues in a hybrid environment.
Manager executing VMware Customer Success initiatives at SHI, focusing on VCF adoption and retention. Collaborating across teams to enhance customer value and drive successful outcomes.