Talent Business Partner coordinating HR initiatives across European offices for Dentons Europe Services. Fostering employee relations and ensuring compliance with HR policies in an international setting.
About the role
- Clinical Care Partner offering support and case management for employees and their families. Role based in North Carolina with remote work after training.
Responsibilities
- Assess client needs and link them to providers or community resources
- Establish and maintain relationships with prospective and existing clients and providers
- Communicate via phone, video conferencing, and email
- Provide excellent customer service including follow-up
- Maintain case notes
- Comply with procedures to ensure confidentiality and security (e.g., HIPAA)
Requirements
- Master’s or doctorate degree
- 3+ years’ post-masters experience in a mental health field
- Clinical licensure in the state of North Carolina (associate-level will be considered)
Benefits
- Clinical licensure in the state of North Carolina
- Comfortable working with a team
- Organized and able to multi-task and manage well under stressful situations
- Customer service experience including phone-based
- Working knowledge of Microsoft Office and ability to learn EAP software
- EAP experience and CEAP credential
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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