Head of Sales driving revenue growth for Livit in Bali. Leading sales, partnerships, and marketing for commercial strategy and execution.
About the role
- Salesforce Functional Consultant responsible for designing and configuring Salesforce solutions. Collaborating with stakeholders to improve operational efficiency and business value.
Responsibilities
- Lead requirements gathering sessions with business stakeholders and Business Analysts to understand and document business processes and needs.
- Translate documented requirements into actionable Salesforce solutions.
- Design and configure Salesforce solutions using declarative tools (Flows, Process Builder, Validation Rules, Approval Processes, Reports, Dashboards, etc.).
- Own the end-to-end solution design and configuration process, leveraging Salesforce declarative tools and best practices.
- Manage the process of implementing improvements and new functionality in the SFDC application suite, prioritizing declarative solutions.
- Provide training and support to end users on Salesforce and related sales and marketing technology tools.
- Communicate and collaborate with technical resources and internal stakeholders regarding status, technical issues, and creative solutions to support business requirements.
- Create and maintain documentation on business processes, requirements, and application configuration.
- Identify system inefficiencies/gaps, troubleshoot operational issues, and explore opportunities for updates and enhancements.
Requirements
- 5+ years’ experience in designing, building, and implementing business solutions using information technology.
- 5+ years’ experience in Salesforce administration or consulting.
- 5+ years’ experience with Sales and Support operations.
- 3+ years of experience working with the SFDC product suite.
- Experience with advanced Salesforce configuration (Flows, Process Builder, Lightning App Builder, etc.).
- Intermediate understanding of Salesforce development (Apex, JavaScript) for communicating requirements to developers.
- Salesforce Administrator certification required; additional Salesforce Consultant certifications preferred.
- Strong analytical, problem-solving, and communication skills.
- Experience with user training, documentation, and change management.
- Ability to work independently and as part of a cross-functional team.
Benefits
- Health insurance
- Bonuses
- 401(k) matching
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