Account Manager for Deliveroo managing restaurant partnerships in Belgium. Ensuring tailored project delivery and revenue growth while operating from Brussels office and in the field.
About the role
- Account Manager acquiring leads and managing family care connections for marta in Berlin/Bonn. Focus on customer support and relationship management for families and care personnel.
Responsibilities
- Acquire warm leads and support families
- Conduct consultations in response to incoming customer requests
- Independently manage the customer base
- Maintain regular contact with families and assist during changes in care arrangements
- Provide constructive feedback to optimize internal processes and the customer experience
Requirements
- Winning mindset: willingness to learn quickly and go the extra mile
- Ideally trained as a qualified nurse or holding a degree in social work, health management, or a comparable field
- Enjoy making phone calls and persuade with charm and authenticity
- German at C2 level is required
Benefits
- 27 days of vacation per year
- Modern office in the heart of Berlin
- Home office policy: work from home up to two days per week
- Regular team events
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