ENT Consultant executing direct sales strategy within assigned territory for healthcare company. Proctoring trained physicians and maintaining records in CRM system while achieving sales goals.
About the role
- Claims Account Relationship Manager at AIG managing claims relationships for multinational accounts while ensuring service excellence and client satisfaction.
Responsibilities
- To manage the claims relationship on an assigned portfolio of multi-line, multinational accounts aligned to the Client Engagement distribution team
- Be an active team member in the acquisition of new business and to support the Client Directors with the servicing needs of AIG’s most strategic clients with regards to claims handling requirements.
- Help to ensure that AIG are seen as the most valued insurer in the major client space.
- Deliver claims capabilities and services to all assigned clients to assist in the retention of existing business
- Work with client directors on new and cross sell opportunities to designated clients and development clients and coordinate the claims process
- Maintain a close relationship with Claims Department, representing claims in all external client / broker meetings and feeding back client and broker needs, changes, and requirements
- Work closely with Marketing, Distribution and Profit Centre functions to understand their plans and priorities.
- Ensure that claims servicing and client related activities are aligned to and integrated within the overall sales strategies
- Collaborate closely with all other key internal functions, including underwriting, overseas territories, Reinsurance office, marketing, communications, and profit centres to align claims relationships with broader business objectives and to integrate claims within company strategies
- Manage expectations and monitor customer’s satisfaction identifying trends and providing feedback to the Claims Management team and Client Engagement team
- Facilitate resolution of claims issues across all lines of business in a timely manner
- Creating and distributing claims bulletins/protocols across relevant countries and claims teams for designated clients
- Communicate both internally and externally significant claim trends, initiatives, organisation and structural changes and industry, regulatory and legal developments
- Assist in the development and execution of claims education and information events tailored to brokers and customers and internal business partners
- Maintain Salesforce for accounts within designated portfolio
- Manage designated projects
Requirements
- Broad claims experience with focus in the multinational risk managed space would be desirable
- Good relationship and stakeholder management attributes
- Good decision making and mediation skills and the ability to compromise in the right way
- Presentation and communication skills to promote the claims service to multiple audiences
- A self-starter with excellent organizational and problem-solving skills and willingness to embrace and champion new ideas
- Ability to work on own initiative and manage multiple priorities across multiple stakeholders
- To take responsibility for own personal development in line with agreed annual performance objectives
- To be willing to support colleagues and team members and devoting time to impart expertise
- Knowledge and experience of developing technology solutions, both in house and commercially available “off the shelf” solutions.
Benefits
- Total Rewards Program, a comprehensive benefits package focusing on health, wellbeing, financial security, and professional development.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Key Account Manager driving revenue growth and strategic relationships in HVAC/R market for Littelfuse. Leading OEM collaborations and expanding product adoption in advanced automation and energy efficiency.
Key Account Manager responsible for sales and customer relationship management at CMA CGM in Houston. Managing territory plans and developing client relationships to exceed sales targets.
Account Manager leading customer service and client segmentation for a book of insurance business at HUB International. Focused on client retention, revenue growth, and effective communication.
Account Manager supporting clients' health and welfare programs at HUB International. Managing accounts and collaborating with internal teams in a hybrid work environment.
Employee Benefits Account Manager servicing and maintaining client accounts while supporting clients’ needs effectively. Working closely with colleagues and clients to ensure satisfaction and growth opportunities.
Account Coordinator managing Fashion Communications for Karla Otto, a global PR agency. Delivering media mailers and engaging press releases to support client objectives.
Manage senior partnerships for SaaS company generating over 25% revenue. Collaborate with BPOs and consulting firms, driving strategic growth and relationship management.
Join Progress as a German - speaking Inside Account Manager focusing on customer retention. Drive revenue growth across our INFRA product portfolio with strong sales strategies and teamwork.
Territory Manager managing small business sales for Hartford in the Los Angeles area. Building relationships with agents/producers and exceeding financial objectives in assigned territory.