ENT Consultant executing direct sales strategy within assigned territory for healthcare company. Proctoring trained physicians and maintaining records in CRM system while achieving sales goals.
About the role
- Join Progress as a German-speaking Inside Account Manager focusing on customer retention. Drive revenue growth across our INFRA product portfolio with strong sales strategies and teamwork.
Responsibilities
- Own and execute customer renewal cycles to minimize churn and maximize retention and expansion
- Act as the primary point of contact for existing customers, ensuring high satisfaction and long‑term value
- Proactively identify upsell and cross‑sell opportunities within the installed base
- Conduct customer presentations and product demonstrations in collaboration with Pre‑Sales
- Tailor messaging to customer business needs and clearly articulate value propositions
- Maintain accurate pipeline, forecasts, and activity tracking in CRM
- Provide regular and reliable forecast updates to management
- Collaborate with marketing, customer support, and other departments to ensure a seamless customer experience
- Share insights and feedback with the team to enhance overall sales and customer retention strategies
Requirements
- Fluent in both written and verbal in German
- Solid sales experience, with a focus on both new business development and retention
- Proven track record of meeting or exceeding sales targets in a similar role
- Outstanding time-management skills
- Excellent communication and interpersonal skills
- Strong negotiation and closing skills
- Willing to travel on ad hoc basis to customer and channel engagements, support tradeshows, events, and companywide activities
- Familiarity with CRM tools and sales software
- Ability to work independently and as part of a team
- Results-driven with a customer-centric approach
- Experience in new business development alongside renewals
- Exposure to 2‑tier distribution / partner ecosystems
- Willingness to travel occasionally for customer meetings, partner events, or trade shows
Benefits
- Competitive compensation package
- Employee Stock Purchase Plan
- 30 days paid annual leave
- Extra day off for your birthday
- 2 volunteer days per year
- Premium healthcare, dental care, and pension insurance
- On‑site gym and co‑funded Multisport card
- Flexible working hours and hybrid work model
- Free underground parking (including bikes and e‑scooters)
- On‑site daycare
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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