Account Manager supporting clients' health and welfare programs at HUB International. Managing accounts and collaborating with internal teams in a hybrid work environment.
Responsibilities
Manages all aspects of the account-service process
Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal
Acquires understanding of clients’ business and insurance objectives and critically analyzes and compares insurance plans to determine suitability
Establishes and maintain strong business relationships with clients and insurance carriers
Serves as client point of contact for day-to-day eligibility, claims, billing and benefit administration inquiries
Attends industry related continuing education training and courses
Prepare and/or peer review (and deliver, if applicable) the EB Comp Disclosure.
Requirements
High School Diploma / GED; College degree strongly preferred
3-5 years of benefit insurance related experience (brokage preferred) or equivalent combination of education & experience
Life & Health License or wiliness to obtain with 3 months
Ability to effectively and professionally communicate orally and in writing with internal and external customers
Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Computer skills: proficiency with Microsoft Office Suite, Outlook and agency management systems.
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