Delegate Account Executive for Mark Allen Group managing delegate retention for international aviation events. Responsible for client relationships and ensuring exceptional customer service at global events.
Responsibilities
Take full ownership of delegate retention across a portfolio of 4+ international events.
Support exhibition booth rebooking onsite, ensuring strong client engagement and commercial outcomes.
Become an expert in the brand's premium networking tools and be able to successfully demo its value offering to new and existing clientele in the build up to events.
Build and maintain long-term relationships with senior industry professionals across the aviation and ground handling sectors.
Deliver exceptional levels of customer service via phone, email, and in person at global events.
Research companies, understand account structures, and identify key decision-makers.
Stay informed on industry trends, market movements, and competitor activity.
Work collaboratively with marketing and wider commercial teams to maximise retention and growth opportunities.
Maintain accurate CRM records and pipeline management.
Requirements
A genuine passion for selling - with care, empathy and integrity.
Confidence building relationships over the phone and in person.
A strong customer-service mindset with attention to detail.
Commercially driven and motivated by targets and progression.
Highly organised with strong follow-up discipline.
Professional, polished and comfortable representing the business at international live events.
Experience in events, exhibitions, delegate sales, or B2B environments (nice-to-have).
1–3 years’ experience in a sales role (or strong evidence of commercial drive and ambition) (nice-to-have).
Exposure to account management or retention-based sales models (nice-to-have).
Experience using CRM systems (nice-to-have).
Interest in aviation, travel, or international business sectors (nice-to-have).
Benefits
International travel to premium industry events
Direct mentorship from the Commercial Director
Clear progression pathway within the commercial team
Exposure to senior decision-makers across a global aviation network
Neuroscience Sales Representative at Johnson & Johnson driving pharmaceutical sales and engaging healthcare professionals. Developing local strategic plans and managing a budget while ensuring compliance with healthcare guidelines.
Field - based Account Executive at Guardant Health promoting SHIELD colorectal cancer blood test to healthcare providers. Collaborating with teams to drive market strategies and improve patient outcomes in cancer detection.
Sales Representative responsible for sales success and market expansion in Denver, CO. Focused on relationship building and executing sales strategies in a field position.
Regional Account Executive managing semiconductor automation sales for Hine Automation. Building relationships and expanding market share in the Southwest region of the United States.
Junior/Associate Sales Executive driving revenue growth for a medical device company. Responsible for client relationship management and sales strategy execution.
Services Sales Executive leading Google professional services opportunities and collaborating with customers and partners to achieve business objectives at SHI. Fostering collaboration and driving engagement profitability through effective solution delivery.
Account Executive at SHI developing strategic sales approaches to exceed revenue goals. Cultivating customer relationships and identifying sales opportunities for a $16 billion IT solutions provider.
Outside Sales Representative for industrial market supporting customers in Geismar, LA. Responsible for closing deals and pursuing new business opportunities.
Outside Sales Representative responsible for territory management and business development at a natural products broker. Engaging customers and executing sales plans in the field and managing accounts.
Inside Sales Representative handling sales calls and outreach in healthcare for BPO firm. Presenting insurance solutions and engaging prospects to enhance healthcare access.