Sales Clerk providing customer service and selling merchandise at the Exchange in Elizabeth City, NC. Engaging with customers, maintaining stock, and operating the cash register.
About the role
- Sales Associate responsible for business development in HVAC, Electrical, and Plumbing sectors. Collaborating with sales teams to build customer relationships and drive service expansion.
Responsibilities
- Meet, or exceed, personal sales metrics
- Collaborate with sales and business development teams to implement a successful business development strategy and develop/maintain a customer pipeline
- Network with industry professionals and key associations to develop business relationships and opportunities for future work
- Conduct sales calls (cold calls) and meetings to generate new business, identify leads, and build on existing relationships
- Guide a high volume of prospects and opportunities through the sales process from lead generation through contract signing in coordination with operations personnel
- Attend Networking Events such as IFMA, BOMA, CREW, Rotary, or Chamber events and Market the M3 brand
- Deliver an exceptional experience to customers
- Focus sales efforts on acquiring owner direct customers with HVAC, electrical and/or plumbing needs
- Potential sales avenues/revenue streams include: HVAC planned maintenance, retrofits and upgrades, EV charging installations, electrical troubleshooting, repair and upgrades, plumbing installation and repair, hydro jetting, backflow testing, etc.
- Walk potential jobs with clients, service technicians, estimators, subcontractors and other team members
- Independently, or in cooperation with M3 Service estimating teams, develop pricing estimates and proposals for current and prospective clients
- When necessary, confer with M3 team members, engineers, architects, owners, and subcontractors on changes and adjustments to cost estimates and scope
- Successfully negotiate planned maintenance, project and on-demand service contracts with customers
- Work with M3 MEP and M3C to convert construction/components projects into future service opportunities for M3 Service in coordination with the Sales Manager
- Tee up freshly awarded work for turnover to service and special projects operations teams for execution
- Participate in post-job assessments to discuss lessons learned, review estimated projections versus actual job performance and compare job profitability to benchmarked metrics and expectations
- Work with internal marketing team to develop content for sales presentations and marketing materials
- Act as a liaison between customers and internal teams ensuring clients requirements are met
- Anticipate potential problems and be proactive in dealing with possible issues
- Resolve customer concerns in a positive and efficient manner and maintain high customer satisfaction ratings
- Other related duties as required and assigned
Requirements
- Practical knowledge of mechanical, electrical, and/or plumbing systems.
- A desire to provide superior customer service and a hunger for success
- Ability to work independently as well as within a team environment
- Minimum four years of previous sales experience in a construction/service environment
- Highly organized with excellent time management ability
- Must possess a valid and clean lean driving record
- Strong verbal, written, and interpersonal communication skills
- Computer proficiency in Microsoft applications
- Ability to develop and present proposals to potential customers, negotiate contracts and close deals
- Effective analytical and problem-solving skills
- Must be a self-starter
- Professional presence
- Proven track record of meeting established KPI’s and achieving sales targets
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Car Allowance
- Fuel Cad
- Laptop
- Cell Phone Allowance
- iPad
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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