Support Operations role aiding customer inquiries via phone and chat at LoadUp. Resolving issues and maintaining customer relationships in a hybrid work setting.
About the role
- German Speaking Customer Service Representative handling customer inquiries in Yerevan. Engaging with customers through various channels and maintaining customer data for a global company.
Responsibilities
- Handling customer inquiries by phone and in writing
- Providing comprehensive advice and resolving customer concerns
- Recording and maintaining customer master and transaction data using customer-specific systems
Requirements
- Excellent German language skills, spoken and written (B2–C1)
- Strong customer and service orientation
- Excellent verbal and written communication skills
- Strong PC/IT skills
- Creativity and team spirit
- Willingness to work in shifts and on weekends
Benefits
- Attractive compensation
- Health insurance
- Positive working atmosphere in a motivated team
- On-site and remote work options
- Personal and professional development
- Excellent career advancement opportunities in an international company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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