Customer Support Mitarbeiter assisting Germany's healthcare providers with inquiries and order management. Enhancing service quality through structured support and team collaboration.
About the role
- Legal PA providing comprehensive administrative support to attorneys at Latham & Watkins. Responsible for billing, time entry, and document management in a hybrid work environment.
Responsibilities
- Managing the billing process to produce drafts and revisions, ensuring the submission of client billings and liaising with Revenue Management
- Handling daily time entry, expense reimbursement, calendaring and scheduling, document management/edits, and travel arrangements
- Proactively learning internal systems and processes to find innovative solutions to problems and requests
- Preserving the confidentiality of firm and client protected information
- Generating, editing, and posting client invoices
Requirements
- A bachelor’s degree or equivalent
- Relevant experience in a legal or professional services environment
- Demonstrate professional communication skills, with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm
- Display initiative to work both independently and in a team environment with a customer service focus
- Possess the ability to multi-task and adapt to continuously evolving technology platforms
Benefits
- Health insurance as well as group income protection and life assurance
- A pension plan
- Wellness programs
- Employee discounts
- Global Affinity Groups providing supportive networks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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