National Account Manager managing partnerships and growth strategies in Dubai. Responsible for commercial opportunities within Charlotte Tilbury Beauty's MEA team.
About the role
- VIP Account Manager serving the needs of high-value players in the online gaming sector. Building lasting relationships and ensuring exceptional service to foster loyalty.
Responsibilities
- Be a day-to-day key point of contact for an allocated pipeline of existing VIP users.
- Provide an immaculate level of service to VIP users encouraging loyalty.
- Be proactive with a 360-degree approach to build long term relationships with VIP players.
- Own, maintain and nurture the relationship with VIP users, while creating a profile for each individual VIP.
- Support VIP players in managing their needs and specific requirements.
- Own and escalate any VIP complaints internally to the relevant teams involved.
- Proactively make regular outbound and relationship building calls to VIPs, gathering insight and relevant feedback.
- Analyse the performance of allocated VIP clients against all targets set.
- Maintain the highest level of confidentiality towards each individual VIP Client.
- Report any insights about individual VIP Clients that may be key to the business.
- Work closely with VIP Manager and support with any additional requests when required.
Requirements
- High Level of English - written communication and grammar, listening and verbal skills.
- 3+ years’ experience dealing with VIP clients in the Online Gaming sector.
- Excellent interpersonal skills, be adaptable and self-confident.
- Proven ability to build strong relationships quickly.
- Previous C-Level Account Management experience and proven planning and analysis at an individual customer level.
- Proven ability to effectively use good decision making to enable sped up resolution.
- Flexibility to accommodate the needs of our VIPs
Benefits
- Private health insurance.
- Company wide social and team building activities.
- Hybrid & Remote work arrangements.
- Flexible working hours.
- Training and Development opportunities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Key Account Manager handling a portfolio of strategic accounts at Alan. Building client engagement and ensuring loyalty through strong relationships and customer - centric solutions.
IT Account Manager at KIDAN managing client relationships for IT and cybersecurity solutions in Switzerland. Building relationships, identifying sales opportunities, and supporting clients through the sales process.
Partner Manager responsible for managing vendor relationships and product offerings at Computacenter. Driving growth and innovation through strategic partnerships in the technology sector.
Account Manager responsible for developing strategic relationships and driving revenue growth in IT sales. Selling IT products and services to large corporate and public sector organizations.
Account Manager managing customer relationships for high - potential strategic clients. Working across departments to drive product adoption and revenue growth in the banking and wealth sector.
Account Coordinator developing media and influencer strategies for global brands at Praytell agency. Hands - on role focusing on PR, media outreach, and creative brainstorming.
Personal Lines Account Manager responsible for servicing accounts and client relationships. Managing renewals, inquiries, and assisting with new business at University Bank.
Territory Manager driving HVAC sales in Fayetteville market, managing dealer accounts and fostering business partnerships. Seeking a dynamic seller to expand customer base and optimize profitability.
Director of Account Management at Progressive Leasing focusing on B2B leadership and strategic planning in employee benefits sales. Responsible for client relationship management and process optimization in a hybrid work environment.