Operations Manager overseeing multiple complex services in a supported living environment. Seeking a compassionate, experienced leader passionate about delivering exceptional care.
About the role
- Editorial Operations Team Lead managing legal content production at LexisNexis. Ensuring quality outputs and improving operational efficiencies in the Sydney office.
Responsibilities
- Act as the primary liaison with REPH, monitoring publishing volumes, quality and performance metrics, and serving as an escalation point where required
- Own end-to-end editorial workflows, identifying opportunities to improve efficiency, quality and delivery
- Lead content update, enrichment and remediation initiatives across Practical Guidance
- Drive continuous improvement and lean-agile experimentation across editorial operations
- Use a data-driven approach to analyse editorial performance and communicate insights to stakeholders
- Partner with product, commercial and systems teams on workflow, tool and system enhancements
- Support the implementation and optimisation of new and existing editorial technologies
- Acts as a resource for others throughout the team and business
Requirements
- Bachelor’s Degree, or equivalent experience required
- Law degree or demonstrated legal practice area knowledge is preferred (LLB, law clerk, legal researcher, paralegal etc.)
- Curious self-starter with a growth mindset and the confidence to question existing approaches
- Strong time management, prioritization and adaptability required to manage multiple priorities and to adjust to changing business demands
- Excellent collaborative, interpersonal and communication skills required to interact with and report results to senior management and stakeholders
- Demonstrated ability to successfully lead and deliver projects using lean-agile approaches
- Technical aptitude with the ability to quickly learn, retain, and become proficient in content mark-up, systems, product delivery formats and workflows
- Strong understanding of Practical Guidance tools, systems, and workflows a plus
Benefits
- Discounted Health plan rate and Optical Assistance
- Life assurance and income protection
- Option to buy additional Annual Leave days
- Volunteer leave and wellness initiatives
- Birthday leave
- Employee Assistance Program
- Flexible working arrangements
- Access to learning and development resources
- Retail discounts and cashback offers
- Global discounts and free wellbeing & learning classes
- Electric Vehicle Novated Leasing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Head of TechOps leading teams and developing cloud services at Clinomic Group. Ensuring operational excellence and strategic process management in a MedTech environment.
Team Leader overseeing lending operations for a fast - growing fintech bank. Ensuring high standards of service delivery and team performance management.
Lead and optimize payment operations at a leading fintech in Mexico. Design robust operational architectures and implement innovative solutions for financial integrity and growth.
BA
Operations Project Consultant managing testing lifecycle for financial services initiatives. Collaborating with teams to ensure quality and efficiency in project execution and documentation.
Operations Manager leading multiple major operations segments at Bank of America. Analyzing complex problems and improving process performance for internal operations.
Mobile Site Manager overseeing service sites in East Texas for Vestas, focusing on safety, compliance, and customer relations. Leading a team of Service Technicians across various wind turbine locations.
Site Manager overseeing operations at a wind energy service site for Vestas. Ensuring safety and customer satisfaction while managing a team and optimizing performance.
Manager of Operational Excellence PMO leading enterprise - wide initiatives in manufacturing efficiency. Collaborating with stakeholders to drive continuous improvement and operational excellence.
Satellite Operations Engineer monitoring and managing complex satellite services at BT Madley. Acting as the first point of contact for faults and ensuring reliable services to customers.