Senior Associate managing operations and project workstreams at Nuveen. Collaborating across teams to enhance business growth and operational efficiency in asset management.
About the role
- Head of TechOps leading teams and developing cloud services at Clinomic Group. Ensuring operational excellence and strategic process management in a MedTech environment.
Responsibilities
- Build and lead the TechOps team; ensure alignment with company objectives and foster collaboration between IT, DevOps, and Cloud teams.
- Develop and implement new processes to increase efficiency, including establishing and leading a specialized support team.
- Monitor technical and operational processes in compliance with best practices and industry standards (process monitoring).
- Continuously optimize workflows through automation and manage 24/7 cloud support and after-implementation services.
- Responsible for the department budget and achieving revenue targets through technical services and cloud solutions.
- Work closely with project management to ensure smooth technical implementations in customer projects.
- Support the sales team in pre-sales and post-sales phases and act as the primary contact for customer escalations and SLA management.
- Oversee security measures and ensure compliance requirements for the entire cloud infrastructure.
Requirements
- Degree in Computer Science, Information Systems, Engineering, or a related field.
- Extensive experience with complex technical systems and cloud infrastructures.
- Proven track record in leading teams and managing technical departments.
- Solid experience in process optimization and automation (DevOps mindset).
- Strong business acumen with experience in budget and revenue management.
- Strong decision-making skills and a high degree of customer orientation.
- Confident handling of IT security standards and compliance regulations.
- Fluent communication in German and English (both required).
Benefits
- Competitive salary.
- Support for your personal development and achieving your career goals within a flat-hierarchy environment.
- 30 days of vacation.
- Free Urban Sports Club membership.
- Company pension scheme with a 50% employer contribution.
- Company bike program.
- A multicultural, committed, and dynamic team.
- A positive work environment based on trust, autonomy, and inclusion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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