IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Air Freight Operations Coordinator supporting Import Air at Toll Group. Focuses on accurate documentation, coordination, and regulatory adherence for efficient service delivery.
Responsibilities
- Assist with booking air freight shipments and preparing standard shipping and customs documentation
- Accurately enter and maintain shipment data in internal systems
- Track shipment progress and provide status updates to internal and external stakeholders
- Coordinate routine cargo pick‑up and delivery activities under supervision
- Liaise with airlines, freight forwarders and transport providers for day‑to‑day operations
- Handle standard customer enquiries, escalating issues as required
- Support invoicing, administration and compliance with company and regulatory procedures
Requirements
- 2+ years’ experience in air freight operations
- Basic understanding of customs and aviation regulations desirable
- Proficient in Microsoft Office
- Strong attention to detail with effective organisational and time‑management skills
- Ability to work in a fast‑paced environment and meet operational deadlines
- Proactive team player with a customer‑focused mindset and willingness to learn
- Available to work Thursday to Monday schedule
Benefits
- Ongoing job security
- Opportunities to learn, grow and progress
- Flexibility for balance and opportunities to learn
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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