Operations Team Leader supporting NHS shift bookings and managing healthcare worker relationships. Leading a cohesive team for clinical operations at Xyla Healthcare Services.
Responsibilities
Provide daily guidance, coaching, and support to the Resourcing and Booking team, ensuring the team is clear on priorities and working cohesively.
Help streamline processes to improve the candidate journey for clinical staff, including communication and resourcing workflows.
Coordinate timesheet processing across clinical operations, ensuring accuracy and timely payments.
Assisting with the preparation of regular commercial performance reports and trend analysis for senior leadership.
Help maintain high‑quality communication with the clinical workforce across all channels.
Requirements
Team management experience with the ability to delegate workload and motivate teams to achieve targets.
A background in operations or workforce management.
Bonus (but not required): Healthcare experience
Benefits
Pensions scheme
Free mortgage broker service & life assurance
Wellbeing Benefits.
Employee Assistance Programme.
Digital Health & Wellbeing App.
Mental, Social, Physical & Financial Workshops
Recognition Benefits.
Long Service awards, Exceptional performance awards & Increasing holiday allowance
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